![]() ![]() “We began to think about ways to address that,” said Dr. IT support staff are often under-resourced and overworked. The new influx of virtual care brought some challenges-about 1,300 Johns Hopkins clinicians in a survey reported that internet connectivity, along with audio and video connection issues, posed barriers to telehealth. “We’ve stabilized at around 30,000–50,000 visits a month, down from the peak of nearly 100,000” earlier in the pandemic, said Brian Hasselfeld, MD, medical director of digital health and telemedicine at Johns Hopkins Medicine. Johns Hopkins’ telehealth journey was typical of other health systems during COVID-19. Key barriers to telehealth Key barriers to telehealth
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